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Some should be very afraid of Thomas Piketty. We may not be all customers of the NHS now.



so long suckers

Let me buy into the ‘Piketty bubble‘ momentarily, in a tenuous discussion of his book ‘Capitalism in the 21st century’ in relation to the National Health Service.

Since the 1980s, a change in terminology began in England.

Patients in the National Health Service became increasingly known as ‘users’, or as ‘customers’. Throw forwards to 2014, and Chuka Umunna in the UK Labour Party proudly boasts ‘we are all capitalists now’.

Cynics might argue that ‘bringing the lowest out of the poverty’ makes everyone into a capitalist, but I probably wouldn’t talk in such strong terms.

There is a clearly a huge public appetite for a frank discussion on ‘inequality’, on how wealth can be accumulated in the very few and how the super-rich are growing ever distant from those of the bottom of the wealth scale.

Piketty argues that for ‘disruptive’ super events such as the Great Depression or World Wars, inequality would have got far worse.

The most solid part of Piketty’s narrative, as I am sure the author himself would himself concede, is the historical part reviewing what happened in the 19th Century.

And yet, even if the super-élite such as Lord Stewart Wood and Tim Livesey of Ed Miliband’s circle don’t want to buy into it public, a fairer re-distributive taxation system appears not to be on the cards.

Such a fair taxation system is the most parsimonious solution to the ‘funding gap’ presented before the NHS. But to the exasperation of right-wing think tanks the NHS ‘sustainability gap’ has been revealed finally as the Emperor’s New Clothes.

The NHS is a system packed full of brilliant minds but who are collectively underfunded.

And that’s also where the narrative of the right-wing think tanks also runs into problems. Much to the annoyance of the same right-wing think tanks, ‘patients’ have not been successfully rebranded as ‘customers’. We might not be all capitalists now.

In fact, it may be more specific than that. ‘Google’ is the new ‘essential utility company': are we all consumers of multinational corporates now?

And this matter creates a further important ideological discussion, reincarnated for modern times.

It was mooted only yesterday by Prime Minister David Cameron that Labour has resisted all successful transfers of resources into the private sector, such as British Telecom or Royal Mail.

Most members of the Coalition governing parties can bring themselves to mention the ‘P’ word with regards to the NHS, especially with the wealth of a few investors who have benefited handsomely from the initial public offering of the Royal Mail having gone up into the stratosphere.

But the idea of wealth being concentrated in the hands of the few private sector operators goes to the heart of the public displeasure of the outsourcing and privatisation of the NHS through the Health and Social Care Act (2012).

That’s because here it is a matter of life or death. In simple terms, nobody wants to live in a society where a child with a rare genetic disorder, such as juvenile metachromatic leukodystrophy, is denied a potentially life-saving treatment, such as bone marrow transplantation, because of an inability to pay.

This argument also reaches another level, when you consider that all the main political parties are gradually converging on the concept of unified personal budgets for health and social care. While ‘top up payments’ appear to have been ruled out, it is uncertain whether this pretence will be kept up for much longer.

Lord Norman Lamont, not known for his intellectual prowess, claimed last night in his skinny dipping into the Piketty bubble that the only way to achieve ‘equality of opportunity’ would be to abolish inheritance tax. This is clearly as ludicrous as saying that the only way to achieve ‘equality of opportunity’ for alternative qualified (private) providers, or economic parity, would be to abolish the NHS. Oh wait.

The promise that the NHS is free, comprehensive and free at the point of need may be in large part correct, but is clearly not wholly true if very expensive treatments, such as the breast cancer drug Kadcycla, are rationed.

Shareholders and directors of large organisations may have a rather different opinion from those carers on zero-hour contracts who literally don’t know whether they’re coming or going.

There is an economic distinction between the ‘inequality’ arguments and the ‘cost of living’ arguments, but the former may indeed more easily adaptable for Ed Miliband’s new political messaging guru David Axelrod.

In terms of the sheer politics, campaigning on inequalities in health service provision is a big win (or “low hanging fruit”); some other, albeit hugely important, public health topics less so.

Indeed, some should be very afraid of the translated Thomas Piketty narrative, not least certain prominent members of the main political parties.

Piketty has helped to show that economics is not a ‘dismal science’, but is profoundly relevant to our society.

And, for that reason alone, we may not be all customers of the NHS now.

 

  • duncanenright

    Thanks for this Shibley, you cover a lot of ground here. Just three individual comments from me.

    One is that the term “patient” implies a passive and poorly recipient of expert input and kindly care. You are not the only one who dislikes customer as a term, but a forward-looking NHS needs to get well beyond the point where it regards people who come into its orbit as “patients”. Citizens?

    Second, some level of “co-creation of care” is required if we are to face down resource pressures, improve lives and transform the power balance in care services. That way lies more equality too I believe, not least in decision making within society and the NHS alike.

    Third, you are quite right about inequality driving poor outcomes, and this should be one of the golden threads in Labour’s manifesto.

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  • http://www,BritishAcademyofWesternMedicalAcupuncture George Nieman

    In my fifty years seeing and treating people who are in need of health advise or treatment I would never consider referring to them as customers etc. They are ‘patients’ and should remain so until they no longer suffer from the condition they presented. Lets not alter things not required for altering. Lets concentrate on continuing to make the NHS the envy of the world

  • Geoff Barr

    “free at the point of need ” Not if I need dental care or glasses. Under both Labour and the coalition the policy has been to slice off parts of the NHS and charge. Prescription charges are also arbitrary payments that do not raise much money but enforce the charging principle.. it is time to propose the end of all these charges.

    • http://www,BritishAcademyofWesternMedicalAcupuncture George Nieman

      We all know that Medicines etc are costing a lot more now than ever before.
      The best way to deal with this is to increase the amount paid by everyone in the land through the usual channels i.e. wages.
      No one should receive treatment who has not paid into the system i.e. visitors from other countries or immigrants who have not worked here.

    • Martin Rathfelder

      Actually Gordon Brown reduced the scope of prescription charges and was clearly hoping to abolish them

  • Martin Rathfelder

    So you wouldn’t provide treatment for severely disabled people who have never worked?

  • http://gravatar.com/rotzeichen Mervyn Hyde (@mjh0421)

    What should be obvious to most after forty years of policies of tax reduction, is that if you believe that deficit reduction is essential, then reducing taxation makes the deficit worse.

    As so many are taken in by the DEFICIT LIE, isn’t it time to reflect on what is actually happening in the economy rather than beliving politicians who are misinforming you?

    I repeat what I have often said and that is our public services can be paid directly out of the treasury without even more taxation. If you have your doubts, please tell me how the government found £365 billion at a time when the whole worlds financial system was in paralysis.

    In other words the politicians are lying to you and isn’t it time to tell them to stop it?

    The deficit can be written off at a stroke of the pen, it is meaningless and untrue to say it can’t.

    Please look at the Bank of England’s document on money creation.

    Link: http://www.bankofengland.co.uk/publications/Documents/quarterlybulletin/2014/qb14q102.pdf

    Or this article in the Guardian: http://www.theguardian.com/commentisfree/2014/mar/18/truth-money-iou-bank-of-england-austerity

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