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Home » Labour Health Policy » Andy Burnham’s “whole-person care” could be visionary, or it could be “motherhood and apple pie”

Andy Burnham’s “whole-person care” could be visionary, or it could be “motherhood and apple pie”



motherhood and apple pie

motherhood and apple pie

“Whole-Person Care” was at the heart of the proposal at the heart of Labour’s health and care policy review, formally launched yesterday, and presents a formidable task: a new “Burnham Challenge”?

It is described as follows:

“Whole-Person Care is a vision for a truly integrated service not just battling disease and infirmity but able to aspire to give all people a complete state of physical, mental and social well-being. A people-centred service which starts with people’s lives, their hopes and dreams, and builds out from there, strengthening and extending the NHS in the 21st century not whittling it away.”

Andy Burnham did not mention the Conservatives once in his speech yesterday for the King’s Fund, the leading think-tank for evidence-based healthcare policy.  He did not even produce any unsolicited attacks on the private sector, but this entirely consistent with a “One Nation” philosophy. Burnham was opening Labour’s health and care policy review, set to continue with the work led by Liz Kendall and Diane Abbott. He promised his starting point was “from first principles”, and “whatever your political views, it’s a big moment. However, he faces an enormous task in formulating a coherent strategy acknowledging opportunities and threats in the future, particularly since he suffers from lack of uncertainty about the decisions on which his health team will form their decisions: the so-called “bounded rationality”. The future of the NHS is as defining a moment as a potential referendum on Europe, and yet the former did not attract attention from the mainstream media.

Burnham clearly does not have the energy for the NHS to undergo yet another ‘top down reorganisation’, when the current one is estimated as costing £3bn and causing much upheaval. He indeed advanced an elegant argument that he would be seeking an organisational cultural change itself, which is of course possible with existant structures. This lack of cultural change, many believe, will be the primary source of failure of the present reorganisation. He was clear that competition and the markets were not a solution.

Burnham identifies the societal need to pay for social care as an overriding interest of policy. This comes back to the funding discussion initiated by Andrew Dilnot prior to this reorganisation which had been kicked into the ‘long grass’. Many younger adults do not understand how elderly social care is funded, and the debate about whether this could be a compulsory national insurance scheme or a voluntary system is a practical one. It has been well rehearsed by many other jurisdictions, differing in politics, average income and competence of state provision. The arguments about whether a voluntary system would distort the market adversely through moral hazard and loss aversion are equally well rehearsed. Whilst “the ageing population” is not the sole reason for the increasing funding demands of all types of medical care, it is indeed appropriate that Burnham’s team should confront this issue head-on.

It is impossible to escape the impact of health inequalities in determining a society’s need for resources in any type of health care. Burnham unsurprisingly therefore suggested primary health and preventative medicine being at the heart of the new strategy, and of course there is nothing particularly new in that, having been implemented by Ken Clarke in “The Health of the Nation” in the 1980s Conservative government. General medical physicians including General Practitioners already routinely generate a “problem” list where they view the patient as a “whole”; much of their patient care is indeed concerned with preventive measures (such as cholesterol management in coronary artery disease). A patient with rheumatoid disease might have physical problems due to arthritis, emotional problems related to the condition or medication, or social care problems impeding independent living. Or a person may have a plethora of different physical medical, mental health or social needs. The current problem is that training and delivery of physical medical, mental health or social care is delivered in operational silos, reflecting the distinct training routes of all disciplines. As before, the cultural change management challenge for Burnham’s team is formidable. Also, if Burnham is indeed serious about “one budget”, integrating the budgets will be an incredible ambitious challenge, particularly if the emphasis is person-centred preventive spending as well as patient-centred problem solving spending. When you then consider this may require potential aligment of national and private insurance systems, it gets even more complicated.

The policy proposed by Burnham interestingly shifts emphasis from Foundation Trusts back to DGHs which had been facing a challenge to their existence. Burnham offers a vision for DGHs in coordinating the needs of persons in the community. Health and Well-Being Boards could come to the fore, with CCGs supporting them with technical advice. A less clear role for the CCGs as the statutory insurance schemes could markedly slow down the working up of the NHS for a wholesale privatisation in future, and this is very noteworthy. Burnham clearly has the imperfect competition between AQPs in his sights. Burnham is clearly also concerned about a fragmented service which might be delivered by the current reforms, as has been previously demonstrated in private utilities and railways which offer disproportionate shareholder value compared to end-user value as a result of monopolistic-type competition.

The analysis offered by Andy Burnham and the Shadow Health team is a reasonable one, which is proposed ‘in the national interest’. It indeed draws on many threads in domestic and global healthcare circles. Like the debate over EU membership, it offers potentially “motherhood” and “apple pie” in that few can disagree with the overall goals of the policy, but the hard decisions about how it will be implemented will be tough. Along the way, it will be usefil to analyse critical near-gospel suggestions that competition improves quality in healthcare markets, if these turn out to be “bunkum”.Should there be a national compulsory insurance for social care? How can a near-monopolistic market in AQPs be prevented?

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    Who are you trying to kid with your condescending managementspeak?

    In government, Labour accelerated privatisation, outsourcing and hospital closures. When Health Secretary, Burnham encouraged trusts to outsource, privatise and sign up to rip off PFI deals. Then he ran around, pretending that he wasn’t in control of his department, when seeking support for his leadership bid.

    This is the same Andy Burnham who got the taxpayer to pay his rent in London while he let his second London home to bolster his already excessive salary.

    http://www.manchestereveningnews.co.uk/news/greater-manchester-news/shadow-health-minister-andy-burnham-800713

    And he had the cheek to watch as low-paid NHS staff saw their pay cut when they were TUPEd to subcontractors? He is a little Cambridge graduate who has never had a proper job outside politics. He typifies everything wrong with the modern Labour Party. Labour used to be a grassroots movement, representing ordinary working people. Today, it is just a vehicle for career politicians, more interested in promoting the interests of big business. They patronise ordinary people, with spin about engagement and participation, but this is just tokenism. How could a serious party allow people like Burnham to abuse the expenses system?

    Yesterday, he chose to go to the right-wing Kings Fund, to deliver a ridiculous speech, full of vacuous buzz words. If you went to an NHS hospital & spoke to frontline staff, you’d hear ordinary people, they are complaining about under-resourced services. Yet all we get is silly leadership jargon and policy speak. They want more money spent on their local hospitals. Unfortunately, Burnham is quite happy for these to be sold off to private companies, who’ll operate them at a profit, ripping people (and the taxpayer) off to provide elective care. New Labour launched a media campaign attacking DGHs. They use little stooges in the medical royal colleges & little posh boys in think tanks to keep reciting that DGHs no longer have a role, with loads of management consultant drivel and bogus evidence. This is no different to the closure of the Asylums. “Care in the Community” was all about cutting costs, and current Labour and Coalition policy (which is identical) is more of the same.

    It is a pity that the SHA keeps pedalling this line. If Labour could bail out the banks, it should bail out NHS trusts. The way the Coalition and Labour have plundered the public sector is obscene. If Burnham has a London house, why doesn’t he live in it?

  • http://legal-aware.org/ Shibley

    At the risk of being patronising, I think the comment is a bit strong and personally offensive against Andy and the medical Royal Colleges, and my article is not pedalling any SHA line. In fact, I’m not involved in ‘generating’ any SHA policy, and this article is completely independent. You haven’t addressed any of the issues of person-centred care, integration, the problems in funding for social care, and any of the problems in anticipating future strategy. You have instead decided to produce a torrent of abuse at me and colleagues.

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    How was my post personally offensive toward “Andy”?

    “Andy” has a London House. Since MPs stopped being allowed mortgage interest payments, he has chosen to move out, rent this house out (to line his pockets) and claim expenses to rent another London House. I pay income tax and VAT, so I have a legitimate interest in how my taxes are spent. I’d prefer the money was spent keeping Hospitals, like Lewisham, open instead of expanding his personal property portfolio.

    New Labour MPs were always happy to attack the poor and people living on benefits. Liam Byrne loved putting the boot in, demonising the “undeserving poor” and introducing workfare. If MPs are milking expenses, the public have a right to rebuke them. Burnhams’ scam may not break the letter of any laws, but it stinks. He should pay the rent back to the taxpayer.

    How can a post be personally offensive toward institutions like the royal colleges?

    You also said that i directed a torrent of abuse at you. What abuse?

    • http://legal-aware.org/ Shibley

      to say that you launched a ‘torrent of abuse’ at me was unfair – you referred to my whole article as “management speak”. for all I know, you could have meant it as a term of affection

  • Val Hudson

    I think that’s a very unfair attack on Shibley who has made an honest attempt to weigh up Andy Burnham’s speech. I consider myself to be a loyal Labour Party member but I had some problems with it. However it is a set of proposals out for consultation and interpretation of it by someone who’s made an attempt is not worthy of such public abuse. Maybe you should have a go whoever you are

  • http://lookingatlyme.blogspot.co.uk/ Joanne Drayson

    I agree with the basics of ‘Whole person care’ but the reality of providing this is such a long way off from modern approaches.

    As someone who has struggled and recovered from years of a controversial disease Chronic/Late Lyme Disease the failings in the NHS have become abundantly clear.

    With a muti systemic illness the testing of which is unreliable although the EM Rash is definitive of early disease, each specialty I saw was not even slightly interested that long term antibiotics improved my symptoms. Once they had ruled out cancer by a variety of scans they were no longer interested in my health problems.

    If Lyme Disease was mentioned as a possibility it was pooh poohed and another specialty was suggested, none of them were interested in researching the emerging evidence that shows Borrelia Lyme disease, capable of persistence.

    Borrelia is not the only chronic infection that touches on every medical specialty there is and until doctors start looking at the whole person care then patients will continue on this merry go round.

    Current HPA guidance in the field of Lyme Disease has many uncertainties – the James Lind Alliance funded by National Institute for health research has documented these uncertainties in testing, diagnosis and treatment and these are now recorded on the NHS Duets website http://www.library.nhs.uk/duets/SearchResults.aspx?catID=15587&tabID=296

    With late/chronic Lyme Neuroborreliosis causing some neurological illnesses MS, MND/ALS,Parkinson’s and Alzheimer’s the latest article from Judith Miklossy makes for interesting reading
    http://www.ncbi.nlm.nih.gov/pubmed/23346260
    full paper
    http://benthamscience.com/open/toneuj/articles/V006/SI0078TONEUJ/146TONEUJ.pdf

    Until researchers use the proper techniques to look for Borrelia spirochetes and their many forms cysts, L forms blebs, Bio films then we will remain in ignorance. One of the leading researchers in this field Dr Alan MacDonald found DNA for Borrelia in fetal tissue and in Alzheimer’s brains as well as finding Bioflims of Borrelia his website http://alzheimerborreliosis.net/

    But whichever way a person’s care is managed if treatment is based on flawed guidelines the patient may well be suffering unnecessarily and the public purse squandered needlessly.

    • http://legal-aware.org/ Shibley

      Thanks Joanne for the time you’ve taken in commenting on this. Lyme (Borrelia) is a classic example of where a condition can have multi-system effects in medicine, such as the skin rash (the characteristic rash of ECM, erythema chronicum migraines) and peripheral neuropathy.

      Therefore, patients can easily be caught between different specialties, and nobody apart from a busy GP will have to time to see the big picture of a person who needs to live well and a patient who might need medical intervention.

      Lyme disease can cause chronic disability, and this section of patients will need specialist advice for social care too, and neuropsychiatric symptoms (affecting mental health) can occur too:

      e.g. http://www.lymediseaseaction.org.uk/about-lyme/neurology-psychiatry/

      Therefore, it can be easily argued that the whole-person approach is suited to a patient with Lyme disease, as the GP/DGH and specialist units elsewhere in the hospital sector such as Foundation Trusts can offer a balanced view of the needs of the person/patient.

      And the point about overreliance on flawed guidelines, whatever the specialty or context, is a very important public policy point. Thanks once again Joanne.

      • http://lookingatlyme.blogspot.co.uk/ Joanne Drayson

        Thank you Shibley for your comments and thanks for the link to LDA website I hadn’t read that particular section although I am well aware of the neuropsychiatric problems and difficulties patients have in being diagnosed.I have heard Dr Bransfield present on this subject several times but he presented at the LDA conference in 2008 http://www.lymediseaseaction.org.uk/what-we-are-doing/conferences/2008-2/
        and another interesting presentation was done by UK Consultant Psychiatrist in 2012 http://www.lymediseaseaction.org.uk/wp-content/uploads/2012/08/Sandra-Pearson-The-Neuropsychiatry-of-Lyme-disease.pdf
        What is so amazing is the massive improvements in health patients have made in this condition on long term antibiotics but finding doctors and consultants to treat is difficult with current HPA Guidelines. Many of the doctors and consultants who support LDA and long term antibiotic treatment that I know, have come to that position from a personal experience with the disease when the NHS short term treatment at a low dose has failed them.An example of this can be read from a letter to the BMJ from a GP – http://www.bmj.com/content/344/bmj.e3250/rr/591128

        This is the ‘stuff’ that inspired many doctors to go into medicine – finding that elusive cure that can turn the tables in people’s health so significantly- with plenty of science to show why current guidelines are not working.

        Andy Burnham would do well to follow what is happening with Lyme borreliosis and maybe start a speciaist unit with doctors and nurses experienced with treating the patients who go on to have long term problems because their early symptoms were not treated or treated inadequately.This needs doctors with open minds not the current ones who believe they know it all and turn patient after patient away with ‘it’s all in your head’ attitude.There is the potential to not only improve health outcomes but to make massive economic savings both in the NHS and also by getting people back to work and off benefits.

        As Judith Miklossy says ‘Highest priority should be given to this emerging field of research. It may have major implications for public health, treatment, and prevention of Alzheimer disease as adequate anti-bacterial drugs are available. Treatment of a bacterial infection may result in regression and, if started early, prevention of the disease. The impact on reducing health-care costs would be substantial.

        As it was the case for paretic dementia in syphilis, one may prevent and eradicate dementia in Alzheimer disease.’ http://miklossy.ch/

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