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Why Risk Registers matter – the example of the NHS



The Health and Social Bill is about to be enacted, despite requests for the Risk Register to be published having been refused. Emergencies in the NHS could be less well managed according to a draft version of a risk register on the bill (PDF) which has been leaked. The warnings about the threat posed by the bill were issued in a draft version of the risk register, dated 28 September 2010, and a recent account of it has been provided by the Guardian here. The register sets out the risks posed by the health and social care bill which will devolve 60% of the NHS’s £100bn budget to new GP-led consortia.  The Register makes a number of reasoned points, and in a sense is of limited use, as it is a very old version of it. Project managers keep a meticulous record of the various ‘configurations’ or versions of all key documents.

The history of this is well documented. In March 2012, it emerged that the government lost an appeal against the information commissioner’s ruling that the NHS Risk Register be made public.  However it appears that, despite this ruling, the battle for the publication of this register is far from over with government officials confirming to the The Guardian that the ruling will be ignored, and that the register will remain unpublished. In all the hullabaloo about the Government’s unjustifiable inability to publish this Risk Register, somewhat at odds with the rhetoric from David

Cameron’s drive for ‘transparency and disclosure’, it’s easy to forget the purpose of the “Risk Register” in management. A “Risk Register” is a risk management tool commonly used in project management and organisational risk assessments. It acts as a central repository for all risks identified by the project or organisation and, for each risk, includes information such as risk probability, impact, counter-measures, risk owner and so on. It can sometimes be referred to as a Risk Log.

A wide range of suggested contents for a Risk Register exist and recommendations are made by the Project Management Institute Body of Knowledge (PMBOK) and PRINCE2 among others.

Typically a Risk Register contains:

  • A description of the risk
  • The impact should this event actually occur
  • The probability of its occurrence
  • Risk Score (the multiplication of Probability and Impact)
  • A summary of the planned response should the event occur
  • A summary of the mitigation (the actions taken in advance to reduce the probability and/or impact of the event)

The risks are often ranked by Risk Score so as to highlight the highest priority risks to all involved. It would be sensible for Government departments to keep a risk register of its significant corporate risks. The Risk Register serves two main purposes: –
1. The risk register helps communicate what the entity considers are the significant risks affecting both entity and the district in general.
2. It helps the entity monitor its performance in managing those significant risks. It is also an opportunity for new emerging risks to be identified and considered.
Risks are identified from a number of sources, but the Government, contrary to its own coalition agreement, abolished the PCTs which could have acted as a filter for such information.

Why might this be important in law? The answer comes from a notion called “compensation events if the Risk Register were a legally-binding contract. Take for example what might happen in this situation “NEC adjudicators” here.

If a situation has arisen that could and should have been raised within a Risk Reduction Meeting which ultimately results in a claim by the Contractor as a Compensation Event, the claim may be reduced in both value and/or time due to the Contractor’s failure to give warning of the situation that has or may arise and which gives rise to the claim. In other words, the Contractor may be deemed to have failed in his duty to mitigate the claim by not bringing the matter to the attention of the Project Manager at an early stage when actions could have been taken to remove or reduce its effect. The Early Warning Notice and Risk Reduction Meetings also have another effect.  Where an issue has been raised as being a risk to the project and no decision is taken as to the way forward or indeed the Project Manager does not consider the matter as needing any decision at that time this is recorded in the register.  If consequently the matter does escalate into a Compensation Event the register can be used to show that warning was given but no decision to deal with that situation was made.  This will help the Contractor to substantiate his claim and avoid possible reductions to its value and/or time to a failure to mitigate.

On a positive note, it is not clear to me what the legal status of any of the Risk Registers used in the NHS is. Whatever, it’s really clear to see that as a management tool Risk Registers are there to stop events escalating into a crisis, and need a clear flow of information for them to function. As regards proportionality, many would argue that this is a much stronger goal for the NHS than any risk of undermining the functioning of Government; scandals such as A4e and Tory party funding have seen to that, quite frankly.

 

The author @legalaware is a qualified PRINCE2 practitioner in complex project management, and recently completed his MBA at BPP Business School.

Drop the Bill – HM Government must publish the Risk Register



 

In November 2011, as described in the GP magazine, the Information Commission ruled that the Department of Health breached the Freedom of Information Act by failing to provide a copy of the risk register requested by former shadow health secretary John Healey. The Department of Health’s response to why they would not wish to publish the Risk Register is provided in this blog article. The analysis provided in this letter is markedly at odds with Andrew Lansley’s own headline of an article published in the Guardian in 2010 here: “An open, transparent NHS is a safer NHS”.

In ‘Any Questions’ on Friday evening, Tim Farron himself discussed the improvements in the Bill which had resulted as a result of the Liberal Democrats’ intervention, citing the influence of Shirley Williams and Paddy Ashdown, and explained that he was not in favour of marketisation of the NHS. He further explained that he wished for stability, and did not wish for ‘doctors and nurses to be mucked around by politicians’. Indeed, Nick Clegg has previously provided that the intervention in the NHS legislative process is a victory for the Liberal Democrats in the democratic process.

Neil Foster on the highly influential ‘Liberal Conspiracy’ website has written as follows:

Many Coalition MPs and Ministers will be wondering how they can save face and pull back at this late stage.

There is one way: publish the Department of Health’s Risk Register. The unpublished advice and projections in the Risk Register are likely to reveal an array of unknowns and significant potential for spiralling costs and deterioration of patient care.

If not, then why is the Health Secretary so keen to avoid the instructions of the Information Commissioner to release it?

The ‘last-minute revelations’ from the Risk Register should enable Coalition MPs to say with a reasonably straight face that they have taken on board the warnings alongside those of the Health Select Committee.

However without the publication of the Risk Register there is no plausible exit strategy for MPs who have ignored pressure to repeatedly vote for such a controversial Bill.

The EDM reads as follows on the UK parliament website:

That this House expects the Government to respect the ruling by the Information Commissioner and to publish the risk register associated with the Health and Social Care Bill reforms in advance of Report Stage in the House of Lords in order to ensure that it informs that debate.

The details of this EDM are as follows. As you will see, despite the problems with the parliamentary system of whipping allowing the Liberal Democrats to stand up for the views on the NHS, a number of Liberal Democrat MPs have indeed put their name down.

At the time of publication, the following MPs had signed up:


Name Party Constituency Date Signed
Campbell, Ronnie Labour Party Blyth Valley 01.02.2012
Caton, Martin Labour Party Gower 31.01.2012
Clark, Katy Labour Party North Ayrshire and Arran 31.01.2012
Connarty, Michael Labour Party Linlithgow and East Falkirk 02.02.2012
Corbyn, Jeremy Labour Party Islington North 31.01.2012
Crockart, Mike Liberal Democrats Edinburgh West 02.02.2012
Cunningham, Alex Labour Party Stockton North 02.02.2012
Dobbin, Jim Labour Party Heywood and Middleton 31.01.2012
Durkan, Mark Social Democratic and Labour Party Foyle 31.01.2012
Gapes, Mike Labour Party Ilford South 02.02.2012
George, Andrew Liberal Democrats St Ives 30.01.2012
Hancock, Mike Liberal Democrats Portsmouth South 30.01.2012
Hopkins, Kelvin Labour Party Luton North 30.01.2012
Lavery, Ian Labour Party Wansbeck 01.02.2012
Leech, John Liberal Democrats Manchester Withington 30.01.2012
McCrea, Dr William Democratic Unionist Party South Antrim 01.02.2012
Meale, Alan Labour Party Mansfield 31.01.2012
Mearns, Ian Labour Party Gateshead 30.01.2012
Morris, Grahame M Labour Party Easington 30.01.2012
Mulholland, Greg Liberal Democrats Leeds North West 30.01.2012
Osborne, Sandra Labour Party Ayr Carrick and Cumnock 02.02.2012
Pugh, John Liberal Democrats Southport 01.02.2012
Rogerson, Dan Liberal Democrats North Cornwall 02.02.2012
Shannon, Jim Democratic Unionist Party Strangford 31.01.2012
Sharma, Virendra Labour Party Ealing Southall 30.01.2012
Sheridan, Jim Labour Party Paisley and Renfrewshire North 02.02.2012
Skinner, Dennis Labour Party Bolsover 31.01.2012
Vaz, Valerie Labour Party Walsall South 30.01.2012
Wright, Iain Labour Party Hartlepool 02.02.2012

For an excellent article from Thursday on this, please refer to Eoin’s blog here.

Andrew Lansley has concealed a ‘risk report’ that has examined the potential dangers of his NHS Bill. He simply refuses to publish it. I am told that the reason for this is that the report contains a very serious warning about the long term damage the bill will do to the NHS. The chief warning in the report is that Lansley’s reforms will spark a surge in health care costs and that the NHS will become unaffordable as private profiteers siphon off money for their own benefit. The report specifically warns that GPs have no experience or skills to manage costs effectively.  The profit element contained in Lansley’s reforms is the chief reason for the report citing these worries. This is the reason Lansley refuses to publish the report, because he has claimed that his bill will make costs in the NHS more affordable. This flaw in the bill if exposed would undermine his entire argument and it is the reason the report will not be published until the bill becomes law. But you can help prevent that. Labour Left Chairperson & Labour MP Grahame Morris has tabled an early day motion to force Lansley to publish the report. Please help ensure that your MP does their bit to support the motion. Democracy & transparency must prevail.

Please comment there if you would like to raise your concerns.

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